ROBOKIX Membership Benefits

(Last revised on September 7, 2021, effective from September 10, 2021)

Welcome to join the "ROBOKIX Membership Rewards Program"!

The "ROBOKIX Membership Charter" established by Tianjin Anjian Zhiyuan International Trade Co., Ltd. defines the terms, conditions, rights, obligations and responsibilities for ROBOKIX members. Enjoy accumulating points while shopping and exclusive member benefits through your "ROBOKIX Membership Card":

✔ Earn points with every purchase

✔ Exclusive coupons for each membership tier

✔ Special member privileges

✔ Nationwide point redemption for rewards

1. Registration Method

Register as a member at any ROBOKIX offline store or through the official WeChat account to access real-time membership information.

Registration Process:

Follow official ROBOKIX WeChat account

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Click "Membership Center" in menu

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Select "Get Membership Card"

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Complete registration form to enjoy benefits

2. Membership Upgrade

R1: VIP (¥0 spent)

R2: Silver VIP (¥1,000 spent) → 5% off regular items

R3: Gold VIP (¥2,000 spent) → 10% off regular items

R4: Diamond VIP (¥3,000 spent) → 12% off regular items

Notes:

No expiration for membership

"Total spending" includes actual payment (excluding coupon discounts)

Upgrades take effect immediately upon reaching thresholds

Regular items: Sold at tag price

Discounted items: Sold below 20% off (e.g. "Fixed price" or "SALE")

3. Membership Tier Maintenance

Annual review every 365 days:

Maintain current tier if spending meets requirements

Downgrade one level if spending falls below requirements

4. Point Benefits

4.1 Earn 1 point per ¥1 spent (via cash/card/approved e-payment)

4.2 Bonus points through:

Offline events

Surveys/product trials

Online games/lucky draws

Profile completion/referrals

4.3 Redeem points for coupons/gifts in rewards mall

4.4 Points never expire

Restrictions:

Non-transferable/non-refundable

Exclusions apply for special promotions

Activity-specific rules may vary

5. Exclusive Services

Lifetime warranty on twist-knot shoes

3-month free replacement for LED shoe lighting issues

6. Additional Privileges

Members-only promotions

Periodic point multiplier events

Exclusive channel benefits

7. Membership Card Usage

The membership card is strictly for the applicant's personal use only. Membership privileges and accumulated points are non-transferable, non-loanable, and cannot be used as collateral. Members shall bear full responsibility for any violations, including but not limited to point adjustments or account restrictions.

At checkout, members must proactively provide their membership number or registered mobile number. Should any registered information change, members must update their details via the official WeChat account and are solely responsible for the accuracy of provided information.

Birthdate information cannot be modified online. For birthdate corrections, members must present original ID documentation at physical stores for staff assistance. Each member is permitted only one birthdate modification assisted by staff.

ROBOKIX Membership Benefits

1. Registration Method

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2. Membership Upgrade

3. Membership Tier Maintenance

4. Point Benefits

5. Exclusive Services

6. Additional Privileges

7. Membership Card Usage

At checkout, members must proactively provide their membership number or registered mobile number. Should any registered information change, members must update their details via the official WeChat account and are solely responsible for the accuracy of provided information.

Birthdate information cannot be modified online. For birthdate corrections, members must present original ID documentation at physical stores for staff assistance. Each member is permitted only one birthdate modification assisted by staff.

Important Notices:

Points and coupons cannot be exchanged for cash or used to obtain change.

Products purchased with coupons are ineligible for official receipts/invoices.

ROBOKIX reserves the right to periodically amend this Membership Charter. Any revisions will be communicated through:

✓ Official website announcements

✓ Official WeChat platform notifications

✓ Designated store notices

ROBOKIX maintains final interpretation rights regarding all point regulations and may terminate the points program at its discretion.

All ROBOKIX members are bound by the full Terms & Conditions displayed on the official website:

WWW.ROBOKIX.COM

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